Please read all these Terms and Conditions:

Welcome to La Tulip.These terms and conditions outline the rules and regulations for the use of our website, https://www.latulip.co.uk, and the purchase of our products.By accessing this website, you accept these terms and conditions in full.If you do not agree with any part of these terms, you must not use our website. As we can accept your order and make a legally enforceable agreement further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on 07964 882357, or email us on info@latulip.co.uk.

 

   Application:

    1. General Information** La Tulip specialises in 100% handmade hair accessories. Our products are crafted by skilled artisans, and we take great pride in the quality and uniqueness of each item. These Terms and Conditions will apply to the purchase of the goods by you (the CUSTOMER), and we (La Tulip) with email address info@latulip.co.uk, latulipevent23@yahoo.com, and telephone number 07964 882357 (the SUPPLIER).

    2. These are the terms on which we sell all goods to you. By ordering any of the goods , you agree to be bound by these Terms and Conditions. You can only purchase the goods from our website (www.latulip.co.uk). 

   Interpretation:

3. Consumer** means an individual acting for purposes which are wholly or mainly outside their trade, business, craft, of profession.
4. Goods** means the goods advertised on the website that we supply to you of the number and description as set out in the order.
5. Order** means the customer’s order for the goods from the supplier as submitted following the step-by-step process set out on the website.

6. Privacy Policy** means the terms which set out how we will deal with confidential and personal information received from you via the website.

7. Website means our website www.latulip.co.uk. on which the goods are advertised.                                                                                                                       Goods:

8. Product Information** All products, listed on our website are described as accurately as possible. However, variations may occur due to the handmade nature of our items. Colours, sizes, and designs may vary slightly from the images presented.  The description of the goods is as set out on the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.

9. In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate

10. All goods which appear on the website are subject to availability.

11. We can make changes to the goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

    Personal information:

12. We retain unusual information strictly under the Privacy Policy.

13. We may contact you by using e-mail or other electronic communication methods and buy prepaid post and you expressly agree to this.

    Basis of sales:

14. The description of the goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.

    1. The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is Your

      Responsibility to check that you have used the ordering process correctly.

16. A agreement will be formed for the sale of goods ordered only when you receive an e-mail from us confirming the order (Order confirmation). You must ensure           that the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by             you. By placing an order, you agree to us giving you confirmation of the agreement by e-mail with all information in it. You will receive the order confirmation           within a reasonable time after making the agreement, but in any event not later than the delivery of any goods supplied under the agreement.

17. No variation of the agreement, whether about description of the goods, fees or otherwise, can be made after it has been entered into, unless the variation is agreed by the customer and the supplier in writing.
18. We intend that these terms and conditions apply only to an agreement entered into by you as a customer. If this is not the case, you must tell us so that we can provide you with a different agreement with terms which are more appropriate for you, and which might in some respects be better for you. By giving you rights as a business.

    Orders, Prices and Payments:

19. Orders and Payments** All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for reasons which include errors in the product or pricing information, or fraud prevention but not limited to product availability. Payment must be made in full at the time of placing the order. The price of the goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.
20. You must pay by submitting your credit or debit card details with your order and reckon take payment immediately or authorised before delivery of the goods.

    Shipping and Delivery:

21. Shipping and Delivery** We offer reliable delivery services to ensure that your orders, reach you in perfect condition.Delivery times may vary based on your location.La Tulip is not responsible for delays caused by third-party carriers. We will deliver the goods to the delivery location by the time or within the agreed, without undue delay and in any event, not more than 30 days after the day on which the agreement ends.
22. In any case, regardless of events beyond our control, if we do not deliver the goods on time, you can (in addition to any other remedies), treat the agreement as an end if:                                                                                                                                                                                                                                                       a) We have refused to deliver the goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the agreement was made, or you said to us before the agreement was made that deliver on time was essential.                                                                                                                                      b) After we failed to deliver on time, you specified a later period, that was appropriate to the circumstances, and we have not delivered within that period.
23. If you treat the agreement at an end, we will, (in addition to other remedies) promptly return all payments made under the contract.
24. If you were entitled to treat the agreement at an end, but do not do so, you are not prevented from cancelling the order for any goods or rejecting goods that have been delivered, and if you do this, we will (in addition to other remedies) without delay, return all payments maybe under the agreement for any such cancelled or rejected goods. If the goods have been delivered, you must return them to us.
25. In the event that any goods from a commercial unit (defined as a commercial unit of a division) would have a material impact on the value of the goods or the character of the unit, the order for those goods cannot be cancelled or rejected without also cancelling or rejecting the order for the rest of the goods.
26. Please note that we do not typically deliver to addresses outside of England, Wales, Scotland, Northern Ireland, the Isle of Man, or the Channel Islands. In the event that an order is placed for delivery outside of the aforementioned area, we will endeavour to accommodate this request. Please be aware that you may be required to pay import duties or other taxes, as we will not be liable for these charges.
27. In the event of a shortage of stock or other genuine and unfair reason, we reserve the right to deliver the goods in instalments. This will be subject to the above provisions and provided that you are not liable for additional charges.
28. We would like to clarify that the annual nominees did not fall through due to any fault on our part. The goods were to be taken into our possession at the agreed delivery location. Please be advised that we may charge the Rias the unspoiled costs of storing and re-delivering the goods.
29. Once the delivery or customer collection is complete, the goods will become your responsibility. It is your responsibility to examine the goods before accepting them, if this is reasonably practical.                                                                                                                                                                                                     

    Risk and Title:

30. Please be advised that any risks of damage to or loss of goods will transfer to you upon delivery.
31. Please be advised that ownership of the goods will not pass to you until we have received payment in full. In the event that full payment is not received within the agreed timeframe or if you become insolvent, we reserve the right to cancel any outstanding deliveries and revoke your access to the goods in our possession. In such an event, you are required to return the items in question or arrange for their collection. 

    Withdrawal returns and cancellation:

32. If you wish to cancel your order, you are free to do so at any time prior to the agreement being made. There is no obligation to provide a reason for cancellation and no liability will be incurred.
33. This is a distance agreement with cancellation rights. These rights do not apply to goods made to your specifications or that are personalised or liable to deteriorate or expire rapidly.
34. You have 14 days from when you or someone else gets the last item to cancel. For deliveries over time (e.g. subscriptions), the cancellation period starts from the first delivery.

     La Tulip has a return policy in place for products that are unworn and in their original intact packaging. Here are the key points of their return policy:

    Eligibility to Return and Refunds:

    Returns and Refunds** Due to the handmade nature of our products, we do not accept returns unless the item is defective or damaged upon receipt.If you receive a     defective item, please contact us within 14 days of delivery for resolution. To be eligible for a return, items must be in their original, unused condition, with all tags          attached and packaging intact. Please note that certain items, including gift cards and personalised products are non-returnable. 

1. The return must be initiated within 30 days of the purchase date, accompanied by a valid proof of purchase. . If you received goods in connection with the order which you have cancelled. You must send back the goods or hand them over to us at 38 Nornabell Street, North Humberside, HU8 7SJ without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this order.

2.  It's important to check the exact timeframe mentioned on the La Tulip website or contact their customer support for confirmation at info@latulip.co.uk.

3. Return Process: To initiate a return, customers usually need to contact La Tulip's customer support or follow the return instructions provided on their website. They        may be required to provide order details and reason for the return.

4. Refund or Exchange** La Tulip may offer a refund or exchange for the returned product, depending on the customer's preference and availability of the desired              item. The refund will typically be issued using the original payment method.

5. Shipping Costs** In some cases, the customer may be responsible for the return shipping costs. It's recommended to confirm this information with La Tulip's                    customer support or refer to their return policy for specific details.

    It's important to note that the return policy may vary depending on the specific product or promotion. It's always advisable to review the detailed return policy on La      Tulip's website or contact their customer support for any specific queries or concerns regarding returns.

Liability:

Limitation of Liability** La Tulip shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.Our liability is limited to the maximum extent permitted by law.

Governing Law:

Governing Law** These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. We try to avoid any dispute, so we deal with complaints in the folowing way: If a dispute occurs customers should contact us to find a solution. We will aim to resond with an appropriate solution within 5 working days.

 

      WEBSITE TERMS OF USE

 

1. We're so happy you're here! We just want to take a moment to explain our Terms of Use. They're designed to help you understand how you can access and use our website. Intellectual Property** All content on our website, including text, images, and designs, is the property of La Tulip and is protected by copyright laws.You may not reproduce, distribute, or use any of the content without our express written consent.
   We've made sure to define all the words and phrases you'll find in these Terms so you can easily understand what they mean. You'll know you're looking at a defined term because it'll start with a capital letter, even if it's not at the start of a sentence. If you see a defined term, it's because we want to make sure we're all on the same page! You can find the meaning of these terms in the section of these Terms where they were defined. Just look at the sentence where the defined term is included in brackets and speech marks.
   In these Terms, when we say "we", "us" or "our", we're talking about the team here at [La Tulip]. When we say "you" or "your", we're talking to you, the person accessing or using the website (www.latulip.co.uk).

 

2. We're delighted to offer you access to our free services. We really hope you enjoy using our website, but we can't guarantee that it will always be available or uninterrupted. We're so happy you're interested in our website! We just ask that you understand that access is permitted on a temporary basis. We might have to suspend, withdraw, discontinue or change all or any part of the website from time to time. We may update the website and/or change the content on it at any time, so please check back regularly!
   As a registered user, you are responsible for ensuring you have access to the website and that anyone using your internet connection does so in accordance with these terms. We'd love for you to have access to the website! Just make sure you've got all the arrangements in place. And if you're sharing your internet connection with others, please help them understand these terms and encourage them to stick to them.
   The website and its content are here to help you out with general information. 
3. Account and Pasword

     - In order to access certain services available on the website, you will be required to register an account with us. Please note that to register for an account, you must        be at least 16 years of age or older (unless otherwise specified during the account registration process for the country in which you are resident). Once you have              completed the registration process, you will become a registered user.

     - Please be advised that should you wish to register for an account, you will be asked to provide certain information (such as your email address) as part of our                  security procedures. You will also be required to create a password. The password must be treated as confidential and must not be disclosed to any third party.

     - Please be aware that we reserve the right to suspend any account at any time, should we believe there has been a failure to comply with any of the provisions                  outlined in this document. Please note that the suspension will only be lifted once the reason for it has been rectified.

     - Should you become aware that your account login details are known to anyone other than yourself, you are required to notify us at info@latulip.co.uk                          without delay.

     - It is your responsibility to ensure the security of your account login details. If these details are used without your authorisation, you will be held liable unless you             can demonstrate that you were negligent.

4. Acceptable use

    General:

 

• By using this website, you agree not to use it for any commercial or political purposes. Furthermore, you agree not to engage in any activities through or in connection with this website that: (1) any activity that may cause harm or attempt to cause harm to any individuals or entities; (2) any activity that may be deemed unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, scandalous, inflammatory, pornographic, profane or abusive; (3) any activity that may violate the rights of any other party; or (4) any activity that may constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law.
• In accordance with applicable legislation, you are prohibited from decompiling, disassembling, reverse engineering, or attempting to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, hidden text, or algorithms of the website by any means. Furthermore, you are not permitted to modify any software (in either object code or source code) or other products, services.
• Please be advised that, in accordance with applicable legislation, you are prohibited from decompiling, disassembling, reverse engineering, or attempting to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, hidden text, or algorithms of the website by any means. Furthermore, we request that you refrain from modifying any software or other products, services, or processes accessible through any portion of the website.
• Do not undertake any action that impedes a user's access to the website or disrupts the website's normal functionality. Furthermore, avoid any conduct that may harm the website, us, or other users.
• Do not attempt to bypass any security measures in place, including digital rights management, device or content protection or access control measures. These restrictions and limitations on use and access must be respected.
• Please note that it is not permitted to collect or store any information, including personal information, from this website.
• The following actions are prohibited on our website and on any other computer systems or networks that are connected to it:
  - Attempting to gain unauthorised access to any part of our website
  - Probing, scanning, or testing the vulnerability of any system or network.
• Do not use this website to transmit any information that is false, deceptive, or misleading in any way.
• Please be advised that you are prohibited from monitoring, gathering, copying, or distributing any content on this website (except where standard search engine activity or use of a standard browser results in this). You are also prohibited from using any robot, rover, bot, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind to monitor, gather, copy, or distribute any such content.
• Please ensure that all copyright, trademark, or other intellectual property notices or legends are removed from any content on the website.
• Any use of content from the Website is prohibited, except where expressly permitted by these Terms or consented to in writing by the Website Owner. This includes, but is not limited to, copying, modifying, reproducing, archiving, selling, leasing, renting, exchanging, creating derivative works from, publishing by hard copy or electronic means, publicly performing, displaying, disseminating, distributing, broadcasting, retransmitting, circulating or transferring to any other party or website.
• Any attempt to insert code or products with the intention of manipulating the content on the website in a way that adversely affects us, or to interfere with the service provided to any user, host, or network, will result in immediate termination of the relevant account.   

  Viruses:

  • Please note that we cannot guarantee the total security or bug-free status of the website. It is your responsibility to configure your information technology, computer programs and platform in order to access the website. We also recommend that you use your own virus protection software.
  • It is not permitted to misuse the website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which the website is stored, or any server, computer or database connected to the website. It is prohibited to attack the website via a denial-of-service or distributed denial-of-service attack. Any breach of this provision would constitute a criminal offence under the Computer Misuse Act 1990 or any other applicable national legislation. In the event of a breach, we will report it to the relevant law enforcement authorities and cooperate with them by disclosing your identity. In the event of such a breach, your right to use the website will be immediately revoked.

Changes to Terms and Conditions** We reserve the right to modify these terms and conditions at any time.Changes will be effective immediately upon posting on our website.Your continued use of the website following any changes constitutes your acceptance of the new terms.

Contact Information** For any questions or concerns regarding these terms and conditions, please contact us at info@latulip.co.uk. By using our website, you agree to comply with and be bound by these terms and conditions.Thank you for choosing La Tulip!